Significant Impacts of CIPO Service Outages and Recommendations

The Intellectual Property Institute of Canada (IPIC) is the national association of patent agents, trademark agents, and lawyers practicing in all areas of intellectual property. Our more than 1,800 members include practitioners in firms and agencies of all sizes, sole practitioners, and in-house professionals, government personnel, and academics.
This submission proposes targeted improvements to CIPO’s service outage protocols, prompted by the extended outages in April, June, and September 2025. Our recommendations aim to align operational practice with CIPO’s stated commitments to service excellence and to support a resilient, efficient IP system that advances innovation and competitiveness in Canada.