The Request for Assistance (RFA) program, administered by CBSA, is designed to assist with detection and detention of suspect counterfeit and pirated goods at the border, and empower rights holders to take action against importers of such goods. To enroll, rights holders must file an application with CBSA that identifies the copyrights, or registered trademarks or geographical indications of concern (which list can be updated as new rights arise). RFAs are valid for two years once approved and are renewable for subsequent successive two-year periods. The program has been in place since 2015. There is currently no government fee to apply.  

Earlier this year, we provided an overview of the Canada Border Services Agency’s (CBSA) Request for Assistance Program. The program provides an opportunity for owners of registered Canadian trademarks and copyrights to record those rights with the CBSA to prevent importation and distribution of counterfeit goods in Canada. The CBSA identifies shipments of all sizes and regardless of quantities ordered as part of the program. One shipment can play a pivotal role in uncovering information pertaining to larger networks and suppliers in the counterfeit trade.

Global companies are pivoting production lines to help address an increased need for personal protective equipment (PPE) in Canada. These efforts exemplify integrity and willingness to work towards a greater good. However, there has been no shortage of bad actors looking to profit in this crisis.

When developing strategies to address counterfeit goods, a great place to start is the border. Curbing the importation of counterfeits is vital in the fight to keep consumers safe from dangerous products. In 2015, Canada’s Border Services Agency (CBSA) introduced the Request for Assistance (RFA) program - read on to learn more.

In January 2015, the Canadian Border Services Agency (CBSA) introduced the Request for Assistance (RFA) Program as part of an effort to crack-down on counterfeits crossing Canadian borders, to allow Intellectual Property Rights Holders the opportunity to institute legal action against any importer found through the program, and the ability to arrange for destruction of counterfeit products in a timely manner.