On December 17, 2020, IPIC submitted a White Paper to Minister of Public Safety Bill Blair concerning the Canada Border Services Agency’s (CBSA) Request for Assistance (RFA) program. The White Paper, drafted by the Anti-Counterfeiting Committee, discusses the successes and limitations of the RFA program, and recommends solutions to make the program more responsive and less burdensome for all stakeholders, including government agencies, brand owners, and individual border officers.

As brand owners continue to navigate online space, bad actors aim to capitalize on the ability to manipulate platforms, algorithms, and consumers through deceptive practices. Online platforms continue to implement procedures and tools for rights owners to proactively combat the sale of infringing and counterfeit merchandise. These tools can assist, however, there are certain activities and trends that are not as easily detected as a hashtag or stock image. Bad actors are creating new strategies to promote and sell counterfeit goods while strategically evading enforcement. There are a handful of new trends to be mindful of as consumers continue to spend a significant amount of their time scrolling and shopping online.

Earlier this year, we provided an overview of the Canada Border Services Agency’s (CBSA) Request for Assistance Program. The program provides an opportunity for owners of registered Canadian trademarks and copyrights to record those rights with the CBSA to prevent importation and distribution of counterfeit goods in Canada. The CBSA identifies shipments of all sizes and regardless of quantities ordered as part of the program. One shipment can play a pivotal role in uncovering information pertaining to larger networks and suppliers in the counterfeit trade.

Global companies are pivoting production lines to help address an increased need for personal protective equipment (PPE) in Canada. These efforts exemplify integrity and willingness to work towards a greater good. However, there has been no shortage of bad actors looking to profit in this crisis.

When developing strategies to address counterfeit goods, a great place to start is the border. Curbing the importation of counterfeits is vital in the fight to keep consumers safe from dangerous products. In 2015, Canada’s Border Services Agency (CBSA) introduced the Request for Assistance (RFA) program - read on to learn more.