IP administrators play a crucial role in the management of intellectual property on behalf of their employers, and these roles typically require a great degree of specialized knowledge and experience. Over the past several years, IPIC has been committed to supporting the ongoing education and training of assistants, paralegals and clerks involved in the administration of IP through the development and implementation of comprehensive professional certification programs. To learn more about IPIC’s work in supporting trademark administrators, we e-interviewed Karin Binder and Jennifer Dove, the current Chair and Vice-Chair (respectively) of IPIC’s Trademark Administrator Committee.