Every legal and IP professional encounters challenging personalities—whether it’s a demanding client, an uncooperative opposing counsel, or a difficult decision-maker. How you respond in these situations can shape client relationships, your professional reputation, and your own well-being.
This practical webinar will equip you with strategies to handle difficult interactions with confidence and professionalism. You’ll learn how to set clear expectations with clients, manage difficult opposing counsel without losing focus, and approach challenging hearing officers or judges appropriately. The session will cover when escalation or disengagement is necessary, and how to safeguard both your clients and you. We’ll explore techniques for reducing stress and maintaining mental health while navigating these demanding situations.
Gain the confidence and strategies you need to navigate even the most challenging personalities in your professional life.
